Accessibility

Metro Water Recovery is dedicated to creating a digitally accessible experience for all and is committed to ensuring its information and communication technology conforms to the World Wide Web Consortium Web Content Accessibility Guidelines (W3C WCAG) Version 2.1 Level AA standard and the Section 508 guidelines.    

Metro is working to improve the accessibility of its current website and to ensure that new applications are designed with accessibility in mind. Metro commits to respond timely to reports of inaccessible information and communication technology and requests for a reasonable accommodation or modification.

If you would like to request a reasonable accommodation or modification, or report inaccessible information and communication technology, please either utilize the form below, email us at accessibility@metrowaterrecovery.com, or call us at 303-286-3000. 

Please provide a brief description of the feature(s) and list the browser, device (desktop, mobile, etc.), and the assistive technology you are using.  

Summer Quarterly Progress Report

Accomplishments

• Engage third-party consultant to ensure accessibility compliance – complete
• First comprehensive third-party audit of websites – complete
• Update map of Service Area – complete
• Staff trainings and workshops – initiated and ongoing
• Implement process to ensure publications comply with accessibility standards – complete
• Evaluate and update PDFs in active use – complete
• Review agreements with third-party vendors – complete
• Implement automated website accessibility testing and website maintenance application – complete

Progress and Next Steps

• Work with third-party consultant to ensure accessibility compliance across Metro’s information and communication technology (ICT) – ongoing
• Complete second comprehensive third-party audit of websites – in progress
• Update PDFs not in active use, digital screen content, and other ICT – in progress
• Review accessibility language for vendor agreements – ongoing
• Implement processes to ensure social media content adheres to accessibility standards – ongoing
• Engage with vendors to assess accessibility compliance and address potential deficiencies – in progress
• Meet monthly meetings to discuss efforts – ongoing 
• Revise and update existing brand resources to adhere to accessibility standards – in progress
• Create a communication and training plan to introduce accessibility to employees and share resources – in progress
• Create accessibility toolkit for employees – in progress

Planning

• Transition Plan 1.0 – complete
• Transition Plan 2.0 – in progress